Care Model

Care Solutions

Health Coaches, NPs, and social workers act as an extension of care in the community. The health coach model has a decade of proven results, and health coaches are trained in motivational interviewing techniques to educate patients on their chronic conditions. 

Our behavioral health program uses the collaborative care model, allowing patients access to behavioral health support from the comfort of their primary care office.

Diverge also has a number of point-of-care solutions available in new markets, such as transitions of care and ER Diversion, with more being added every year. 

Proactive Panel Management

Our provider liaisons leverage technology and data to help optimize routine care of Medicaid patients, including pre-visit planning and post-visit documentation workflow. For high-risk patients, we conduct timely outreach and EMR chart reviews to help develop care plans. 

Data Reporting

We deliver insights through analyzing relevant data to help providers manage quality and financial performance. Practice liaisons will deliver these insights regularly to support gap closures and identify areas to improve our partnership, model, and performance.

Standardized Value-Based Contracts

Diverge helps to streamline activity across your Medicaid payer partners and provide access to attractive value-based contracts. Providers bear no risk, pay no fees, and have a single set of goals to meet. No more juggling the demands of different payers.

Aligned Economic Incentives

Our contracts prioritize patient outcomes and align incentives accordingly, providing high-quality care to Medicaid patients. Preventive care, health coaching, and gap closures allow both Diverge and payer partners to participate in shared savings and bonuses.